18/04/2023 Press release
GoCar Partners TotalEnergies to Launch Online-to-Offline Offerings for Garage Services in Malaysia
(Seated from left) Jennifer Li, Managing Director, TotalEnergies Marketing Malaysia Sdn Bhd, Nicholas Tan, President, GoCar Mobility Sdn Bhd (Standing from left) Vincent Minard, Vice President – Lubricants, Specialties & B2B, TotalEnergies Marketing APME; Aimeric Ramadier, Vice President, Oceania & South East Asia, TotalEnergies APME; Dato’ Rosie Tan, Deputy President, Tan Chong Group; Tan Keng Meng, Group CEO, Warisan)
Petaling Jaya, 18 April 2023 – GoCar Malaysia, a leading on-demand mobility-as-a-service platform, has inked a partnership agreement with TotalEnergies Marketing Malaysia to launch Online-to-Offline offerings for local car owners, including TotalEnergies’ lubricants and expertise via the GoCar Garage network. The strategic partnership will enable both companies to widen their customer reach and service networks, starting with the onboarding of TotalEnergies Quartz Auto Services workshops onto the GoCar mobile app.
This collaboration is in line with TotalEnergies’ ongoing digitalization drive to enhance consumer touchpoints across multiple channels. It will also accelerate the availability of GoCar Garage’s convenient one-stop solution for consumers to service, maintain and repair their cars, with the target of 200 locations nationwide by 2023.
GoCar Garage and its expanding network of Garage partners will offer TotalEnergies’ advanced Quartz lubricants that leverage breakthrough molecular technology to deliver optimum engine protection, efficiency and resilience. Building on 60 years of experience, Quartz lubricants have been formulated to meet a range of demands. Each formula undergoes thousands of hours of research, development and testing.
“At TotalEnergies, we have been at the forefront of driving digital innovation to offer greater value to our customers. Collaboration with GoCar Garage via GoCar app is in line with our focus to deliver quality lubricants through our partner workshops, directly to customers,” said Vincent Minard, Vice President – Lubricants, Specialties & B2B, TotalEnergies Asia Pacific Middle East.
Aimeric Ramadier, Vice President, Oceania & South East Asia, TotalEnergies added, “TotalEnergies is excited to partner with GoCar Garage as customer centricity is a priority for both companies. We are looking forward to expanding our collaboration with GoCar in other business areas to deliver even more added value to Malaysian auto customers.”
“We believe that the market is ripe for a new way of servicing a car, especially for off-warranty vehicles. One that is more convenient and affordable and at trusted service centers. This alliance with TotalEnergies will increase the availability of our seamless and transparent GoCar Garage services nationwide. Additionally, it will ensure we continue delivering quality to our customers, which is the cornerstone of our business,” said Nicholas Tan, President of GoCar.
Created to offer a seamless end-to-end car maintenance experience with transparent pricing structures, the GoCar Garage online platform allows customers to schedule service appointments, select services, pre-approve quotations before work begins and make payments, all through the GoCar mobile app. To access GoCar Garage, customers have the option to visit gocargarage.my or download the GoCar mobile app.
About TotalEnergies Marketing Malaysia
TotalEnergies Marketing Malaysia entered Malaysian market in 1985 through its ELF brand. TotalEnergies has since consolidated its position by distributing a complete range of its products including automotive, industrial & electric fluid lubricants, grease, car care and specialty products. In the automotive sector, TotalEnergies’ products are available nationally across over 300 Quartz Auto Care centers & 750 independent workshops. It also caters to many Industrial, Fleet and OEM accounts along with its distributors. TotalEnergies Malaysia continuously focuses on customer centricity by offering greater value to customers and partners.
About the Marketing & Services division of TotalEnergies
TotalEnergies’ Marketing & Services business segment offers its professional and private customers a wide range of broad energy products and services—petroleum products, biofuels, charging and related services for electric vehicles, gas for road and maritime transportation—to support them in their mobility and help them reduce their carbon footprint. Every day, over 8 million customers visit our 16,000 service-stations all over the world. As the world’s number four in lubricants, we design and sell high-performance products for the automotive, industrial and maritime sectors. And to provide the best response to the needs of our B2B customers, we deploy our sales forces, our international logistics network and our diverse offering. We operate in 107 countries, where our 31,000 employees stand close to all of our customers.
TotalEnergies is a global multi-energy company that produces and markets energies: oil and biofuels, natural gas and green gases, renewables and electricity. Our more than 100,000 employees are committed to energy that is ever more affordable, cleaner, more reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.
About GoCar Malaysia
GoCar Malaysia is an on-demand app-based platform that offers ‘mobility-as-a-service’ solutions in Malaysia. From Sharing – with hourly and daily access to a GoCar, to Subscription that offers wide-range of models, with the flexibility to SWAP. Subscription has proven to be the flexible solution everyday Malaysians are looking for, as an alternative to conventional car purchase towards offering ‘mobility-as-a-service’ using technology.
Today, we have a fleet of more than 1,500 cars and we are continuing to scale in coming months. GoCar has actively diversified our offerings with EV charger solutions under GoEV Charger, insurance made easy with GoInsuran, a seamless and transparent car servicing solution via GoCar Garage and last but not least GoEV as the latest addition to the range of services available under GoCar.
Since the launch of GoEV in December 2021, we have had more than 1,000 GoEV users clocking an excess of 500,000 km, with more than 90 percent of users being first-timers to EVs. The GoEV line-up now includes the Hyundai Kona on top of the Nissan LEAF and our goal is to expand to 100 EVs in the fleet by the end of 2022.
In 2022, GoCar was recognised as the Best Car Sharing Company under the Frost & Sullivan Best Practices Award.
For more information about GoCar Malaysia, visit https://hi.gocar.my or follow the GoCar Malaysia Facebook, Instagram, YouTube and Twitter channels.
GoCar Media Contact
Lee Pei Lynn, PR Consultant
Email: [email protected]
The terms “TotalEnergies”, “TotalEnergies company” or “Company” in this document are used to designate TotalEnergies SE and the consolidated entities that are directly or indirectly controlled by TotalEnergies SE. Likewise, the words “we”, “us” and “our” may also be used to refer to these entities or to their employees. The entities in which TotalEnergies SE directly or indirectly owns a shareholding are separate legal entities. This document may contain forward-looking information and statements that are based on a number of economic data and assumptions made in a given economic, competitive and regulatory environment. They may prove to be inaccurate in the future and are subject to a number of risk factors. Neither TotalEnergies SE nor any of its subsidiaries assumes any obligation to update publicly any forward-looking information or statement, objectives or trends contained in this document whether as a result of new information, future events or otherwise. Information concerning risk factors, that may affect TotalEnergies’ financial results or activities is provided in the most recent Registration Document, the French-language version of which is filed by TotalEnergies SE with the French securities regulator Autorité des Marchés Financiers (AMF), and in the Form 20-F filed with the United States Securities and Exchange Commission (SEC).